Technology Support

The Fredericksburg Department of Technology will continue to offer services to repair broken devices for students. Please click on the link below to enter a claim to fix a device, once you complete the form it will tell you when and where to drop your device off to be repaired and give you a tracking number to keep. We will be also offering times that technicians will be available to do on the spot quick repairs, and troubleshooting. If a device is in need of more than a quick repair the technician will let you know and if a device is available we will swap out that device for another.

FCPS Repair Link

Questions or concerns for technical support can be directed to Josh Long Director of Technology jlong@cityschools.com

Repair Location – 210 Ferdinand Street Fredericksburg, VA 22401 Located at Suite 2

Times for onsite repair dropoff

Tuesday and Thursday from 9:00 AM-11:00 AM and 2:00 PM-4:00 PM


For assistance with home internet access, please contact Michael George CO/IO mgeorge@cityschools.com


All students in Fredericksburg City Public Schools will have the option to receive a school provided device. PK – Grade 2 can receive an iPad and Grade 3 – Grade 12 can receive a Windows 10 based computer. All devices distribution dates and times are set at the schools. Please note, some shipments are delayed and we will communicate distribution dates and times as soon as devices are available.