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Access to high speed internet at home

The COVID-19 pandemic has impacted Virginian’s ability to work, access healthcare and education, and has magnified the digital divide more than ever before. The Commonwealth Connect team has launched this webpage to provide information about what both the federal government and Virginia’s ISPs are doing in response to the crisis. For the latest on Virginia’s response to the coronavirus (COVID-19), please visit – www.virginia.gov/coronavirus/

Federal Communications Commission

  • Most broadband and cellular providers in Virginia have signed onto the Federal Communications Commission’s (FCC) “Keep Americans Connected“, pledging that for the next 60 days these companies will not terminate service or impose late fees due to circumstances from the virus, as well as open Wi-Fi hotspots in areas of need. Also most cell carriers are providing hotspot access on cell phones for free.

Virginia Internet Service Providers

Many providers have gone beyond the Keep Americans Connected pledge. Visit www.commonwealthconnect.virginia.gov/COVID-19 for more information/

Comcast is increasing access to their Internet Essentials Low Income Internet Services www.internetessentials.com – 2 months free and then $9.95/month or cancel anytime. Since we have over 40% free-reduced lunch students should be auto-approved. Must have Comcast service in area of home.

COX Connect2Compete is a low-cost internet product for families with school-aged children who are enrolled in low-income assistance programs. To ensure digital equity for students without internet at home, these changes intend to help families with online learning at home. For a limited time, first month of free service has also been introduced for new Connect2Compete customers.  www.cox.com/residential/internet/connect2compete.html

All Discounted and FREE Internet Service Providers in our area:


AT&T Free public WIFI for 60 days, will not terminate services if not able to pay A waiver request can be submitted by customers to waive late fees

Comcast/Xfinity Company opens Xfinity WIFI Network hotspots at businesses and outdoor locations nationally for Free Offers unlimited data for Free No disconnect or late fees Offers low-income families who live in a Comcast service area and are new customers a 60-day complimentary Internet Essentials service (normally available to all qualified low-income households for $9.95/month)

COX Offers the Connect2Compete program with the first 2 months free of service and $9.95/month after Resources for discounted, refurbished equipment through their PCs for People program

Sprint Unlimited data for existing customers 60 days starting March 18th Also waiving per-minute international toll charges from U.S. to CDC-Level 3 countries effective 3/17 Any sprint.com orders will now get free next-day shipping and the activation fees will be waived

Verizon Will not terminate services of existing customers if unable to pay due to hardships from coronavirus Late fees and overage charges for residential or small business customers are waived during this time Affordable options for low-income households for internet options to support distance learning An addition of high-speed data of 15GB to existing customers as well as no data caps for Fios and DSL broadband internet plans
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